99% of Customers Said They Would Recommend Senhasegura’s 360o Privilege Platform
SAO PAULO & SAN FRANCISCO–(BUSINESS WIRE)–#PAM—Senhasegura, a global provider of Privileged Access Management (PAM) solutions, today announced that it has been recognized as a 2024 Gartner Peer Insights Customers’ Choice for Privileged Access Management (PAM.) The company was also recognized as a Customers’ Choice for Midsize Enterprises.
Of the 14 vendors included in the Gartner Peer Insights Voice of the Customer for PAM, Senhasegura was the vendor with the highest percentage of customers willing to recommend its products, with a 99% rating, based on 74 reviews submitted as of November 2023. Senhasegura also received the highest overall customer rating of 4.9 out of 5.0, the highest percentage of 5-star reviews (95%) as of December 2023, and the highest score in product capabilities with a 4.9 out of 5.0.
“Senhasegura is a customer-first company, and we’re extremely proud to see this commitment reflected in the eyes of our customers,” said Marcus Scharra, Co-CEO and Co-Founder, Senhasegura. “Our goal is to help companies around the world become more resilient by stopping privilege abuse from inside and outside the organization. We believe being recognized as a Customers’ Choice is a validation of our technology leadership and our passion to deliver an exceptional customer experience with the industry’s best time-to-value.”
The Gartner Peer Insights Customers’ Choice distinction recognizes vendors in this market based on reviews from verified end-user professionals. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
Senhasegura’s customers rated their deployment experience a 4.8 out of 5.0. In addition, Senhasegura received the highest overall rating in the following categories:
- 99% of customers willing to recommend
- 95% of customers gave a 5 star rating
- 4.9 out of 5.0 for overall customer rating
- 4.9 out of 5.0 for product capabilities
- 4.9 out of 5.0 for sales experience
- 4.9 out of 5.0 for support experience
Global customer reviews from the last six months include1:
“Excellent PAM Solution”
-IT Associate in the Services Industry, United States
“The solution enhanced our environment’s security and made our daily routine much easier. Our team can now focus on what is really important because now they have more time on their hands, since the solution does a big part of the operational work. Their support is always available, with a great response time and solution. “
“Great Product and Great Product Team”
-System Architect in the Healthcare and Biotech Industry, Denmark
“The vendor is very easy to work with, and is willing to change product functions (build customer needed functions.) I think we found the best fit PAM solution for us. We are a very global company with sites in 50+ locations. “
“The Best Experience In PAM Solutions”
–Project Manager in the Telecommunication Industry, Brazil
“Senhasegura, unlike other solutions I have worked with, has a very intuitive and simple interface to operate on a daily basis, making the process of adding new credentials and fixing problems faster and more assertive. What impresses me most about the solution is how easy it is to create and configure new connections to servers, whatever they may be. I also need to emphasize here the nimbleness in the support provided by the Project and Support teams whenever we contacted them, which means that we always have an exceptional SLA service.”
“Top-Notch security and flexibility – A user-friendly solution!”
-Manager, IT Security and Risk Management in the Education Industry, Vietnam
“My overall experience was truly exceptional. Senhasegura’s user-friendly interface, advanced security features, and versatility left a lasting impression.
1Reviews have been edited to account for errors and readability.
Gartner Peer Insights is a public platform that offers verified, first-hand reviews and ratings of enterprise technology solutions by end-user professionals for end-user professionals.
Gartner, Voice of the Customer for Privileged Access Management, 30 January 2024. Gartner is a registered trademark and service mark, and Peer Insights is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
About Senhasegura
Senhasegura is committed to helping companies become more secure and resilient by stopping privilege abuse from inside and outside the organization. Senhasegura’s award-winning 360º Privilege Platform addresses the entire privileged access management lifecycle, including before, during, and after access, and plays a critical role in implementing a robust zero trust architecture. Headquartered in Brazil, Senhasegura is a global leader with customers in over 55 countries throughout Latin America, North America, Asia-Pacific, Europe, the Middle East, and Africa. The Company’s PAM solution is distributed through an international network of more than 150 value-added, trusted channel partners. For more information, go to https://senhasegura.com or follow us on Twitter @senha_segura.
Contacts
Media Contacts:
Dan Chmielewski
Madison Alexander PR
949-231-2965
[email protected]
