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New Feature Helps MSPs Improve Responses to Customer Tickets by Automatically Detecting Customer Sentiment TAMPA, Fla.–(BUSINESS WIRE)–Syncro, a leading platform provider for managed service providers (MSP) and IT professionals, today announced the launch of its latest feature, Ticket Sentiment Analysis, as part of its Smart Ticket Management suite. This innovation leverages advanced natural language processing […]
Enables channel partners to help businesses proactively address the ‘Access-Trust Gap’ by securing every sign-in, app, and device with 1Password Extended Access Management TORONTO–(BUSINESS WIRE)–1Password, a leader in identity security, today announced a strategic distribution agreement with Ingram Micro, a leading global technology distributor. Leveraging Ingram Micro’s resellers, system integrators, and service providers, this agreement […]
Responding to the rapid rate of MACH adoption, the Alliance’s eLearning program rideMACH grows to equip companies with the essential skills needed to execute digital transformations NEW YORK–(BUSINESS WIRE)–MACH Alliance, a not-for-profit industry body dedicated to advocating for open, best-of-breed technology ecosystems, today announced the expansion of its thriving education program, rideMACH, which has nearly […]
AI technology features prominently in this year’s trends, including gun detection, more remote monitoring, and smarter security cameras in more locations than ever AUSTIN, Texas–(BUSINESS WIRE)–Eagle Eye Networks, the global leader in cloud video surveillance, today released the 2025 edition of its annual Trends in Video Surveillance report, identifying six trends that will have the […]
Aderant Demonstrates Continued Dedication to Data Security, Availability and Confidentiality with Compliance Audits ATLANTA–(BUSINESS WIRE)–#Atlanta–Law firm clients require the best in data security, availability and confidentiality. Addressing these critical needs, leading global business management software provider Aderant® has announced its successful completion of SOC 2® Type 2 audits for both its Expert Sierra and vi […]
New analysis from TechTarget’s Enterprise Strategy Group outlines how Harmonic Protect enables organizations to take advantage of generative AI while reducing risk SAN FRANCISCO & LONDON–(BUSINESS WIRE)–Harmonic Security today announces the findings of a technical review carried out by TechTarget’s Enterprise Strategy Group (ESG). Based on customer interviews as well as ‘hands on’ technical analysis […]
Introduces Strategic Impact Summits Focused on Vital Topics for Enterprise Tech Leaders; Conference and Exhibition Takes Place March 17-20, 2025 in Orlando SAN FRANCISCO–(BUSINESS WIRE)–Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announces Duncan Lennox, VP and GM of Applied AI of Google Cloud will deliver a keynote […]
Strategic VC investment adds deepfake detection to responsible, secure tech stack MCLEAN, Va.–(BUSINESS WIRE)–Booz Allen Hamilton (NYSE: BAH) today announced that its corporate venture capital arm, Booz Allen Ventures, LLC, has made a strategic investment in Reality Defender, a cybersecurity company specializing in deepfake and synthetic media detection that leverages advanced AI to identify and […]
Eastnets SafeWatch Screening 5 gaining increased traction among financial institutions. SafeWatch Screening 5 combines AI-driven tools with an intuitive design to streamline compliance processes. SafeWatch Screening 5 plug-and-play architecture enables quick, seamless integration for financial institutions. New Violation Filter analyses flagged instances to reduce False Positive Rate and flag only suspicious activities. LONDON–(BUSINESS WIRE)–Eastnets, a […]
Eastnets SafeWatch Screening 5 gaining increased traction among financial institutions. SafeWatch Screening 5 combines AI-driven tools with an intuitive design to streamline compliance processes. SafeWatch Screening 5 plug-and-play architecture enables quick, seamless integration for financial institutions. New Violation Filter analyses flagged instances to reduce False Positive Rate and flag only suspicious activities. LONDON–(BUSINESS WIRE)–Eastnets, a […]
Survey also finds 73% of retailers plan to increase software spending in 2025, prioritizing investments in IT and cybersecurity, artificial intelligence, retail management, and CRM software ARLINGTON, Va.–(BUSINESS WIRE)–According to Capterra’s 2025 Tech Trends Survey, nearly half (48%) of retail businesses regret at least one software purchase from the past 18 months. Moreover, 63% of […]
AI-powered object detection enables contractors to make data-driven decisions about the jobsite, at scale, to meet construction industry demands for safety, security, and success DENVER–(BUSINESS WIRE)–Sensera Systems, a provider of jobsite intelligence solutions that help customers build with confidence, today announced AI-powered updates to its SiteCloud™ software and services. SiteCloud is cloud-hosted, web-based software for […]
Dynatrace integrates with Microsoft security technology to enhance cloud security for customers WALTHAM, Mass.–(BUSINESS WIRE)–Dynatrace (NYSE: DT) has become a member of the Microsoft Intelligent Security Association (MISA) to provide customers with enhanced cloud security solutions through continuous innovation and collaboration with Microsoft and other MISA members. MISA is an ecosystem of independent software vendors […]
